• Project Type:Bespoke Desktop Application
  • Industry:Travel and Tourism

Summary

Client asked us to develop a bespoke application to manage their bookings. At that point, client was having issues with managing travel booking details and handling paperwork was the biggest challenge.

All bookings made were recorded on paper-cards and kept in files for record keeping. Client had to book extra resource for business operations. Physical data storage was the biggest challenge.

Strategy

After initial discussion, we discovered a potential bespoke application to manage all bookings and store them in a database. We developed a bespoke desktop application for user to manage all bookings. Application was made able to fetch "confirmed" bookings from the GDS system and import contents into the database. User is now able to send e-tickets to the customers, store all bookings data to generate monthly statements, search for specific bookings and track customers for unpaid bookings.

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